Annual servicing, fault-finding and repairs for air source heat pumps across Glasgow. Keep your system running efficiently, lower your bills, and stay warm all year round.
The full install took three days start to finish, and Marie’s energy usage is now close to half what it was on gas.
“I can honestly say Sean and his team were fantastic: our heat pump is now up and running.”
Marie Penrice · Google review
This page covers servicing and repairs. If you are still on gas, oil or storage heaters and weighing up installing a new heat pump in Glasgow, Home Energy Scotland offers £7,500, or £9,000 in qualifying remote rural and island postcodes. Our MCS-certified installs, designed by a Heat Geek Mastery trained engineer, qualify for the maximum available, and you apply with the quote and MCS certificate we supply.
Glasgow winters are not kind to you, and if your heat pump isn’t operating at full speed, you’ll definitely be feeling it. Bigger utility bills, cold rooms, and surprise breakdowns are only more headaches when all you want is a warm and comfortable home.
The causes start small: a strainer filling with sludge, a curve left on factory settings, a coil clogged with leaves. Each one costs you electricity for months before it ends in a repair bill.
Our engineer starts with readings: flow rate, system pressure and the gap between flow and return. A high bill or a cold bedroom goes back to a figure you see on the written report.
A factory compensation curve runs the water hotter than your rooms need, so we set it to suit your house.
We log flow rate and the flow-to-return gap, the numbers that show why a bedroom stays cold.
Before a Glasgow winter we wash the coil and clear the defrost drain holes, so meltwater can drain away.
If a part has failed, you get the price first and a written record of the fault and the fix.
Scroll from the unit outside to the cylinder cupboard and the controls on your wall to see what our engineer checks at each stop.
We ask how the house has run and read the fault history. A flow fault code can mean several things, so readings come first.
Condenser cleaner on a gentle spray lifts dirt off the coil without stripping its coating. We clear the fan and open the defrost drain holes.
The pump inside works to about half a millimetre of clearance, so we wash the strainer and magnet filter and test the water.
Hot water should come from the heat pump, with the immersion as backup. On one Glasgow call-out it had run 24/7.
We set the weather compensation curve so the flow runs as cool as the house allows, and the pump speed for a delta T near 5. You keep a written report of every reading.
Rinsing the coil
Strainer clean-out
Cylinder and vessels
Controller readings
Marie Penrice’s install took three days start to finish, and her energy usage is now close to half what it was on gas.
“We initially had Sean over to provide a quote, and as we didn’t know much about heat pumps, he explained everything clearly. He emphasized the importance of proper heat loss calculations for our property, which helped us determine which existing radiators we could keep.
“When the team came to install the system, the entire process was incredibly streamlined and completed in just three days. The guys made sure to cover all our carpets and left the place spotless.
“I can honestly say Sean and his team were fantastic: our heat pump is now up and running. In fact, we’ve already referred him to our neighbors, and he’s now working on their system too.” Marie Penrice, ⭐⭐⭐⭐⭐ Google Review
Illustration of a typical annual service
We check out your system, diagnose any problems and provide you with straightforward suggestions for repairs and potential savings.
Our MCS-accredited technicians carry out the service or repair fast, clean and with minimal mess in your home.
When your heat pump is running its best, you’ll see lower energy bills, dependable comfort and a longer-lasting heat pump.
We suggest a professional heat pump service at least once a year. This maintains the efficiency of your system, prevents costly breakdowns and makes sure your unit copes with the Glasgow winter. It’s not unlike an MOT for a car; you pay a relatively modest amount now to avoid larger bills in the future.
Key warning signs include atypical noises, a decline in heating performance or bills that are higher than usual. If your system is having a hard time keeping rooms warm or seems to be running more often than not, it’s time for an inspection. Our Glasgow-based engineers can identify the problem fast and get you back up and running.
Yes. A heat pump that hasn’t been maintained can waste an awful lot of energy. With regular maintenance and tuning, your system will work more efficiently, so less energy is wasted and monthly bills drop. They can reduce heating bills by as much as 60% for many Glasgow homeowners with old, inefficient systems.
Absolutely. We know a breakdown never occurs at an ideal moment. That’s why we provide repair work around Glasgow. From chilly winter storms to gatherings of loved ones, our engineers are just a phone call away all year round when it comes to getting your heating system back up and running again.
In many cases, yes. Certain warranties from manufacturers and incentives available from the Scottish Government will require a professional service to be undertaken by a certified engineer. With MCS-accredited Aventus Eco, you can rest assured your system meets all the requirements, so you can have that cover and still make those savings.
The cost depends on the size of your system and the work required, but we always provide a precise, upfront quote before commencing. A routine service is much cheaper than an emergency breakdown, and keeping your system well-maintained can save you thousands over its lifetime.
We don’t offer free standalone inspections. But every paid service includes a full check of your heating system, so you get maximum value in one visit.
When we fix your heat pump, it doesn’t just stop at the job itself:
A few details is all it takes. We reply within one working day, with a real engineer, not a call centre.
Tell us what your heat pump is doing, and an engineer will explain what it needs and what it will cost.
