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Homeowner Help Centre

Simple guides and videos to help you get the best from your Aventus Eco system.

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Aventus Eco cylinder and heating controls in a finished Scottish plant room

I already have an Aventus system

Guides and videos to help you run your heat pump, solar or battery day to day.
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Pick the service you’re considering, or keep researching before you book a survey.

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If you’ve already got a heat pump, solar or battery from us and want a quick, specific answer, this is the place, not the blog. Pick what you need below, or jump straight to a guide.

Owner essentials

Vaillant monobloc on sandstone strip beside lawn at white rendered house

Your First Winter

What is normal running, from flow temperatures to how often the unit cycles.

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Vaillant hot water cylinder with copper pipework and isolation valves in a Scottish brick outbuilding

Servicing and Maintenance

What an annual service covers and why it protects your warranty.

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Finished black solar panel array on the roof of a Scottish home

Warranties and Aftercare

What is covered, for how long, and who to call if something needs a look.

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For anything specific to your own install, call us directly rather than searching through guides.

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Browse by topic

Vaillant heat pump controller and two control boxes on brick wall, branded

Heat Pump Controls

Set your schedule, adjust temperatures and get the most from the app.

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Unvented cylinder with banked copper pipework and a magnetic filter in a Scottish cupboard

Hot Water

Cylinder settings, tank temperature and the immersion switch, explained.

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EcoFlow app energy-flow screen showing Solar, Home, Importing and Charging figures in full, no cropped icons

Energy Tariffs

Get your heat pump and battery working with your tariff, not against it.

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Four Fox ESS battery cabinets and the meter board in a Scottish cellar

Solar and Battery

App walkthroughs, charging modes and export settings.

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Panasonic air source heat pump installed in the garden of a Scottish home

Troubleshooting

What to check first if something stops working or looks wrong.

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Cellar plant room with an Aventus Eco cylinder and Vaillant controls in a Scottish home

Servicing and Maintenance

Filters, annual services and keeping your system running well.

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Start here: our most-read guides

Vaillant aroTHERM monobloc on grey slabs against white render, isolator and timber fence, clean textbook insta

How Should I Set My Heat Pump Heating Schedule?

Set a schedule that keeps your home warm without running the pump harder than it needs to.

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Panasonic air source heat pump outside a harled Scottish house in sunshine

What Should I Do If My Heat Pump Stops Working?

The checks to run yourself before you pick up the phone.

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Panasonic Aquarea indoor unit control fascia and Aquarea Smart Cloud label on a commissioned Scottish install

How Do I Use the Manufacturer App?

Finding your way round myVAILLANT, sensoCOMFORT or Aquarea Smart Cloud.

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New here? Find your service

Pick the service you’re considering and we’ll take you straight to the details, pricing context and process for it.

Vaillant aroTHERM plus heat pump installed outside a Scottish home

Heat Pumps

Air source heat pump installation for Scottish properties, retrofit or new build.

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Finished black solar array across a slate roof on a Scottish house

Solar PV

Solar panels sized to your roof and your usage.

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two Fox batteries plus inverter and isolators on ply board, rubble stone wall, straight-on

Battery Storage

Store the power your panels make and use it after dark.

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Fox inverter and battery cabinet retrofitted in a Scottish garage

Battery Retrofit

Add a battery to solar you already have, from any installer.

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Finished underfloor heating manifold with red loops and flow meters in a Scottish plant room

Underfloor Heating

Underfloor heating designed to run efficiently with a heat pump.

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all-black panels laid over green membrane and batten grid under clear blue sky

New Build Heat Pumps & Solar

Heat pump and solar designed in from the plans, fitted before first fix.

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Still researching?

Not ready to book a survey yet? Read the guide that matches where you are, or browse everything we’ve written.

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Two professionally installed air source heat pumps positioned side by side, illustrating grant-eligible low-carbon heating upgrades for homeowners applying for heat pump funding.

Heat Pump Grants in Scotland (2026 Guide)
Vaillant aroTHERM plus heat pump installed on sandstone flags at a Scottish home

Air-Source Heat Pumps for Old & Existing Homes
Panasonic Aquarea air source heat pump installed outside a Scottish home

Air Source Heat Pump Cost in Scotland (2026)
Vaillant air source heat pump sized and installed at a Scottish home

What Size Heat Pump Do I Need? (2026 Sizing Guide)
Vaillant aroTHERM plus Review: An Installer's Honest Verdict for Scottish Homes

Vaillant aroTHERM plus Review
Panasonic R290 air source heat pump outside a Scottish brick house

Heat Pump Radiator Sizing Explained
Long finished solar array on a steel farm shed roof under blue Scottish sky

Solar Panel Cost in Scotland (2026)
Eight finished solar panels on the pantile roof of a Scottish house

Solar Panel Grants in Scotland
Fox ESS home battery mounted on the brick gable of a Scottish property

Solar Battery Storage: Is It Worth It?
Solar panel arrays installed at different roof angles on Scottish properties

Which Roof Direction Works Best for Solar?
Solar Panel Maintenance in Scotland: How Long Your System Actually Lasts

Solar Panel Maintenance and Lifespan
Finished black solar array around a velux on a Scottish slate roof

The Smart Export Guarantee in Scotland
See it done

Watch

Short clips from real Aventus Eco jobs, filmed on site.

Our Latest Videos

Inside Scotland's Most Resilient Village Hall

Inside Scotland's Most Resilient Village Hall

What Solar Salesmen Don’t Tell You

What Solar Salesmen Don’t Tell You

Was My Own Heat Pump Install a DISASTER? The Results Are In...

Was My Own Heat Pump Install a DISASTER? The Results Are In...

Panasonic L Series Heat Pump Masterclass

Panasonic L Series Heat Pump Masterclass

Heat Pump vs My House: The Truth About New Build Installs | Part 1

Heat Pump vs My House: The Truth About New Build Installs | Part 1

This Is What Kills Heat Pumps Early (And How to Stop It)

This Is What Kills Heat Pumps Early (And How to Stop It)

From Council houses to £2,000,000 Mansions we do it all with Heat Pumps…

From Council houses to £2,000,000 Mansions we do it all with Heat Pumps…

How to DESTROY a heat pump in 3 years....ECO4 install

How to DESTROY a heat pump in 3 years....ECO4 install

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